17th July, 2010 - Posted by janebeard - No Comments
Yesterday, Steve Jobs gave a press conference on Apple’s response to complaints about the iPhone 4. We thought it was a terrific example of two things: making amends when you need to, and pushing back when you need to.
Lots has been written about apologies, and what constitutes an “appropriate” apology. Here’s a good piece »
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8th April, 2010 - Posted by janebeard - No Comments
It’s true that the most powerful moments in your presentation are the first moments, and the closing moments. The way you start the message, and the way you bring it home, are hugely important.
But there’s another powerful moment that most speakers discount, and that comes when you STOP talking. It’s the moment when your »
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30th March, 2010 - Posted by janebeard - 2 Comments
Storytelling has been the most powerful engine for idea dissemination throughout human history. It has served to explain the world, from the sublime to the mundane. Everything from, ”Is there a god?” to “why you should defer gratification and save for the future” has been explicated through story, and in a gazillion ways.
We are »
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