Hands That Lie

9th August, 2010 - Posted by janebeard - 3 Comments

I just saw a video, part of the Washington Post’s good “On Leadership” series, featuring author Pamela Myer. Myer wrote the book, Lie Spotting. I bet it’s a good book, because her talking points are clear, memorable and useful. I even bet she’s smart and a confident authentic speaker – just not in this » Read More

Push Back

17th July, 2010 - Posted by janebeard - No Comments

Yesterday, Steve Jobs gave a press conference on Apple’s response to complaints about the iPhone 4. We thought it was a terrific example of two things: making amends when you need to, and pushing back when you need to. Lots has been written about apologies, and what constitutes an “appropriate” apology. Here’s a good piece » Read More

Throwing Balls at the Audience

7th June, 2010 - Posted by janebeard - No Comments

This weekend, I got a dose of my own medicine, when I spoke to an audience at the Association for Comprehensive Energy Psychology. The topic was, “Using Intention to Transform Your Audience,” and it was a blast. These folks know that science is proving, over and over, that focused intention has an impact on the » Read More

Say What You Mean Part Three: “New”

31st May, 2010 - Posted by janebeard - No Comments

We’ve been coaching a bunch of speeches this week, and it seems like most speakers want to talk about some “new” feature they’re delivering to their customers. We’re urging them not to do it…because you can do so much better than, “new.” In fact, “new” is pretty commonplace, especially in Western society. “New” isn’t necessarily better. It’s » Read More

Why Do We Hate Listening to Presentations?

16th March, 2010 - Posted by janebeard - 1 Comment

Ever wondered why you hate being in the audience for so many of the presentations you hear? It’s not because you’re bored. It’s because of something else entirely. More specifically, we know you get bored. But you don’t get bored because those speakers are boring. You get bored because those speakers are paying attention to the wrong » Read More